As I talk to hiring officials all over the country I find that they have many things in common when looking for that right fit for their company. It doesn’t matter if the job is in merchandising, operations, human resources or marketing there are some common denominators. Even certain buzzwords. The first buzzword is LEADERSHIP. How do you quantify this? You can allude to it in your resume under responsibilities and duties but the only way to hone in on this quality is through a conversation albeit phone or in person. Hiring officials want to hear specific examples of how you led a team. Examples of mentoring or promoting others is one great way to convey this. Can you share with the company an incident where upper management didn’t like your idea but you persuaded everyone as to why it was a good idea? This leads me to the second point-BEING A TEAM PLAYER. Again you can’t just say it you have to provide examples that are COLLABORATIVE in nature. (Another good buzz word these days.) Where you partnered with upper management, lower management or a peer to accomplish a specific goal. Another buzz word I like here is EMPOWER. Can you lead not just by delegating but by empowering your people? This is something companies are looking for. They want that blend of delegating but rolling up your sleeves if necessary and getting the job done. Besides leading a team they want you to teach those that report to you. The best candidate on the planet is the one who is actually training and mentoring his/her successor. They are building a team for the future. My next favorite key word is PASSION. You can’t demonstrate this on a resume but you sure can do it in your first interview. Employers want to know that you love what you do and that you have passion for their company and their job and their business. This excites the executives in a company along with their human resources team. Of course the first thing a retailer looks at is- does this candidate have the skill set they are looking for? HR usually can pick this out on a resume right away. But does your resume highlight your successes? It should. But, more importantly, can you speak to your successes in an interview? Remember past successes translate in to future ones and companies love that. Can you give specific examples of your achievements? If you can explain in an articulate way to those hiring officials how you drive success through your people- by teaching, motivating, mentoring, empowering, leading and being collaborative- my guess is you are going to get the job! Best of luck in 2012.




